What resources do you have available for content creation? xref STRATEGY AND TACTICS 5. x�b```b``q``a``�� Ā B�@����@�Q���M�Y� P��CФ��6G�V!R��6���&ƀ��� 4. the effect of social media marketing activities on brand awareness, brand image and brand loyalty.pdf Available via license: CC BY-NC-ND 4.0 Content may be subject to copyright. Save time in the long run with the social media client questionnaire. She works closely with B2B companies looking to increase their visibility through engaging and actionable content. Get inspired by the 240+ creative post ideas and steal them to fill up your calendar with noteworthy occasions, whenever you need to. Dissertation SEPTEMBER, 2012 The influence of Social Media on consumers during their purchase decision-making process and the implications for marketers. 16-20 ... Our client's progress It will help you get started as you evaluate if a potential client is actually worth your time. This project explores an under-researched area of social media use in small to medium enterprises 1. How well your client knows their target audience. We know that we can help you with any of your marketing needs. The more your client is able to tell you about their brand, the easier it will be to create content that is true to their brand voice and resonates with their audience. Consider taking advantage of highly relevant ‘World Days’, for example, if your client sells hotdogs, World Hot Dog Day is July 19, and it’d be remiss not to mark the occasion! And to do that, you need to know them well. That means keeping them happy by showing results. This form of communication can be with a person or a group of persons. What makes your brand different from others? This template contains questions for clients such as company name, goals and objectives, business tagline and many more. All Rights Reserved. A website design questionnaire is a survey that you pass to your website design clients to learn exactly what they want out of their new site. 22. Following is the Sample social media marketing questionnaire: Ask these questions in your social media client questionnaire to make sure you’ve got all the content information you need: 18. Finding out what content your client has used in the past, how they’ve used it, and the resources they’ve allocated to it will help you leverage what’s working and identify new opportunities to test in your campaigns. The answers to these questions will guide the type of content you’ll create and the tone you’ll use in response to audience engagement, user-generated content (UGC), and feedback or complaints. Social Media Marketing Company I am giving you an amazing Social Media Marketing Questionnaire – which will help you locate and target your ideal clients online and offline (and via Social Media). Social networking sites, communities, Blogs.etc are some of the examples of Social Media. 33. Contact Cath at Iconic Copy or Twitter for more information about her services. is a great place to start. Have you got any tracking pixels installed on your site? In the social media context, a list of “friends” or “contacts” of an investment adviser is ... or a statistically valid sample, of the client responses; the questionnaire sent to clients was not prepared to produce any pre-determined results 5. You would not want to turn them off with your lengthy questionnaire but what you want is to get the important stuff. Tools to Simplify Social Media Marketing Onboarding. When you're running a social media marketing agency, client retention is key. What tools have you used to manage your social media profiles until now? At the same time, Social Media Marketing: The Next Generation of Business Engagement is extraordinary because it is a fun, genuine, and inspiring resource that sets a new standard for social media … If so, on which platform and from which profile? It can be a lengthy formal document that is generally presented to the news clients as it consists of various questions that can be tailored to fit you and the type of business or services you offer. in organizations. Whether it is a student questionnaire example or a marketing research questionnaire that you will create, here are some steps that can help you make a questionnaire in an easier and more efficient manner: Identify the purpose on why the questionnaire is needed to be created. Questions like what are the goals and vision of the brand and who are the main competitors can also be asked. Question #2: What’s your client’s current experience level? Ask them! Want to know the easiest way to find out what your client wants? %PDF-1.4 %���� Business Info: New Client Questionnaire The following are a set of questions that help us get to know you & your business better to help us do the best possible job we can do. Strategies of marketing and branding are changing when communication is becoming multi-directional and more consumer oriented. 25. 23. 3. PAYMENT AND CONDITIONS 9. ld Using these questions, you’ll get insights into your client’s purpose, brand, audience, content style, reach, past efforts, and their expectations of your management. Assessing data from previous campaigns will be invaluable to your efforts, as you’ll be able to use past campaigns as a guide that will help you form ideas to improve results in future. Your client should be able to answer these questions about their target audience which will help you decide how best to use social media content to target them: 6. operates a service based on this system, which can be provided to ]>> ... Access to social media accounts 6 Access to Google Analytics data 7 Affiliate information Determine a deadline for receiving back the marketing and media resources and record the exact date in the form field below. What’s the biggest barrier to your success on social media? The purpose of this research was to determine the influence of social media marketing against customer engagement and its impact on brand loyalty. Unless your client is brand new to social media marketing, chances are they’ll have used tools to help them and should have some data on how effective their campaigns have been. As you determine how to best integrate social media into your marketing efforts, ask yourself the following questions: 1) Who is our target audience? Also, there are a few studies regarding the effect of social media marketing on e - shopping of customers. 0000002435 00000 n To effectively achieve this, you can use the various survey samples and temples on our website to create compelling surveys. Ask your clients these 20 questions before you take on a digital marketing assignment.. “20 questions to ask your digital marketing clients” is published by Rohas Nagpal in The Startup. Are there any other questions you’d ask? You need to be careful how you ask this question, so you don’t tread on any toes. 0000004978 00000 n After we will contact you to schedule a meeting to review and confirm your requirements. Start by asking yourself these questions: Would my customers recommend my brand to a friend? Basic steps for social media marketing plan: Objective determination – objectives of the social media marketing plan are the goals that inform one’s strategy for what platforms to be on, some of the things that he or she should post and the kind of metrics to track and this is a determination of one’s investment returns. 0 How do you use user-generated content in your campaigns? Getting started to internet marketing questionnaire. So, you need to do anything you can to maximise efficiency while minimising the resources you use. Social media survey questions template is designed to collect information regarding the social media websites and what are the most preferred activities a person would like to carry out on social media. They cover all the important areas, including: Keep reading to find out everything you need to know to build a winning social media questionnaire. What tone should social media updates have? To craft your client’s strategy, you need to know what social profiles they intend on maintaining. What is your gender? The answers to these questions will tell you two things: When you have the answers, you’ll be able to prepare content for campaigns that will resonate with your client’s target audience. media profile with 45% of college students using a social media site at least once a day. Feel free to ask as many or as few of these questions as you need to get a clear picture of your client's business needs before you start working with them. Who are they? To be successful, a social media strategist needs more than a flair for click-worthy headlines (though that certainly helps). 2. Client Questionnaire These questions are designed to better understand our client’s purpose on social media and where it fits into their overall strategy, target audience, brand, content types and range, current social media presence and expectations. Six Social Media Discovery Questions We Ask Every Potential Client These simple discovery questions tell us everything we need to know about how social fits into a brand’s big picture. Do you have an active customer base that buys regularly from your company or other suppliers, 2. Social Media Marketing Proposal This social media marketing proposal, designed by [COMPANY.Company] is created exclusively for use by [CLIENT.Company] of [Client business]. But before you get into bed with a new client, you need to know what you’re getting into. The key to getting an honest response rate to your survey encompasses plenty to undertake and do with crafting the proper channelize email. If your client has expectations that are beyond what you’d consider reasonable, knowing that from the beginning enables you to discuss it with them and come to an agreement about the service you provide. 0000000016 00000 n Social media questionnaire Question Title * 1. how many social media sites do you have ... * 7. is checking social media the last thing you do before going to bed? Researchers usually conduct market research through surveys in order to collect information from customers or … Complete your marketing strategies and proposals to get your client’s satisfaction. 0000001129 00000 n Do you want to provide customer service on social media? trailer Whether that means you ask 5 questions, 10, or even all 42, you'll discover over time that the answers to some questions are more valuable to you. Over to you – do you have an intake questionnaire for your clients? Plus, it … So if you want to impress your brand new clients right from the get-go and build lasting relationships with them, a social media questionnaire is a great starting point! What holidays does your client want to observe? zeedesigns.com | info@zeedesigns.com | 702 795 7300 Zee Designs Inc. Marketing Questionnaire : 1 The Marketing Questionnaire The Zee Designs Team would like to help you build your business or organization by ensuring that the face you present to the world through your website, print media, and marketing efforts truly Asking to need a survey may additionally seem like a little low detail, however, it’s primarily the deciding issue of whether or not someone goes to need your survey or delete the e-email whereas not even gapping it. PLANS AND FEES 8. You want to be 100% aligned and on the same page as your client. zeedesigns.com | info@zeedesigns.com | 702 795 7300 Zee Designs Inc. Marketing Questionnaire : 1 The Marketing Questionnaire The Zee Designs Team would like to help you build your business or organization by ensuring that the face you present to the world through your website, print media, and marketing efforts truly To start qualifying prospects and gain a better understanding of their wants and needs, download the New Client Intake Form. 26. Here is a social media usage questionnaire that is related to gender differences and usage of social media among students. At the beginning stage of your relationship, these questions are designed to tease out their ideas about social media and how it fits into the overall marketing strategy for their business. endstream endobj 121 0 obj<>/Metadata 34 0 R/PieceInfo<>>>/Pages 33 0 R/PageLayout/SinglePage/OCProperties<>/StructTreeRoot 36 0 R/Type/Catalog/LastModified(D:20100427164323)/PageLabels 31 0 R>> endobj 122 0 obj<>/PageElement<>>>/Name(Background)/Type/OCG>> endobj 123 0 obj<>/ColorSpace<>/Font<>/ProcSet[/PDF/Text/ImageC]/Properties<>/ExtGState<>>>/Type/Page>> endobj 124 0 obj<> endobj 125 0 obj[/ICCBased 133 0 R] endobj 126 0 obj<> endobj 127 0 obj<> endobj 128 0 obj<>stream _____ What traffic techniques do you currently use to drive traffic to ... Microsoft Word - New Client Questionnaire.doc 7+ Marketing Questionnaire Examples & Samples in PDF | DOC Market research is the term given to the process of gathering facts and data about a business’s target market or customers. 11. Who else (brands/celebrities/people) does your audience engage with? How often do you want to publish new content to your profiles? Use a social media questionnaire for your new clients. 31. Contact: (248) 509-8305 Get a Free Quote Interacting with consumers on Social Media may result in increasing potential consumers and the probability of turning potential consumers into real shoppers. This thesis examines the opportunities provided by social media in branding. Social Media To learn more about social media interfaces, you will need to create surveys targeting the various communities and users on the social media platforms. 30. When a client is searching for social media solutions, it’s your job as a digital marketing agency to create one that perfectly matches their needs. strengthening of customer relationships (Andzulis et al., 2012), (Ashworth, 2011). TARGET AUDIENCE 4. LYFE Marketing - New Client Questionnaire. It comes in the form of a handy website page that's easy to use and share. It is risky to do social media marketing due to online fraud but the number of reliable and diverse customers is greater than fake ones. Naturally, you might have a lot of pressing social media marketing questions that you’re embarrassed to ask because they seem like common knowledge. >>Pro tip>> Celebrating social media holidays on your client's social media channels can be a great way to increase their brand awareness and reach. 42. Questions regarding the target audience are also asked. Describe your target audience. For a full breakdown of our services, give us a call today. 0000000627 00000 n What profiles do you have and on which networks? However, because many people have trouble filling out PDFs and saving them without losing their entries, I recommend moving to an online setup as soon as possible. Social Media Questionnaire What is your goal – what do you hope to accomplish with social media? BACKGROUND has expertise in creating social media marketing and research services. Does your company currently engage in social media? You can check it out here: hbspt.cta._relativeUrls=true;hbspt.cta.load(2235233, '3a43da5b-3a84-4d24-a23a-0563fadcab37', {}); The answers you get to these questions will help you determine the resources you have available to work with on your client’s content and opportunities for growth. Social media sites have created new and non-personal ways for people to interact with You want to be 100% aligned and on the same page as your client. If you haven’t started using an intake questionnaire for clients, you’ll be pleasantly surprised by how much easier it is to have all the key information you need to start working on your client’s strategy in one hit. (hereinafter referred to as “Client”) of the OTHER PART 1. ... What other types of online marketing are you currently using/have used in the past? This form helps us gather all of the vital information we need to manage, plan, and implement your social media. A project report on Social Media Marketing 1. Social media is all about content. 34. %%EOF social media to cost-effectively transform their business and catapult themselves ahead of the competition. Make a List of General Questions. 27. One of the greatest challenges of taking on a new social media client is stepping into their brand and using their voice. If you don’t already have a calendar that you can refer to, our comprehensive social media holidays calendar is a great place to start. 135 0 obj<>stream Captiva Marketing© 2012 5 Social Media For those interested in Social Media. 16. How much input do you want to have into campaigns? Using a social media questionnaire for your clients will help you be a more efficient social media marketer, as you’ll start planning your strategy with all the information you need. Social Media Strategy Questionnaire. These questions are designed to help you get all the information required to work with your client’s social media strategy. If they have plenty of experience with social media marketing … What is your workflow process for content from inception to publication? 14. 1 | P a g e A Project Report On “Social Media Marketing” In Partial Fulfilment of the Award of Degree of Master of Business Administration (CI & SM) (2012 – 2014) BY SAFDER M.A (A0633512012) MBA (CI & SM) AMITY UNIVERSITY SUBMITTED TO RENITA DUBEY FACULTY GUIDE AICISM AMITY INSTITUTE OF COMPETITIVE INTELLIGENCE AND … Create a short questionnaire in any format you like such as Word or in Google Forms.After making contact with the potential client, try to make your list of questions short and crisp. How does social media fit into your sales funnel or buyer’s journey? Social media marketing is a popular career these days and these questions may help you to crack the interview of marketing manager. social media revolution, it is more than obvious that social media like facebook, twitter, orkut, myspace, skype etc., are used extensively for the purpose of communication. Marketing in social media offers companies a great chance to increase brand awareness, share information, … Whether you are a graphic designer, freelancer or working in branding or marketing industries, using a branding questionnaire template is necessary for understanding your clients’ wants and needs for their branding. The answers your client gives you will tell you how highly they value social media in their marketing plan and will also help you determine what results your client is looking for. Posted 12.31.2020 by Josh Krakauer. What do you expect from us as your account manager? 21. Let us know in the comments! startxref 15. The platform of Social Media allows you to easily get in touch with someone on the Internet. What social listening have you done? A large part of managing client satisfaction comes from managing client expectations. Starting your onboarding process could be as simple as sending your client a fillable PDF. Data analysis was applied path analysis. Many of these young adults use social media networks to communicate with family, friends, and even strangers. Direct marketing has become less significant because it is expensive. 0000002399 00000 n These answers will tell you where you need to focus your efforts on for your client. 0000001419 00000 n 19. 39. 26+ Client Questionnaire Templates in PDF | MS Word A client questionnaire can be considered as an important tool that is used to determine a client’s needs and expectations. Chapter IV SOCIAL MEDIA MARKETING 50 4.1 Introduction 50 4.2 Rise in Social Media Marketing 51 4.3 Social Media Marketing for Small Businesses 53 Chapter V ENGAGEMENT METHODS 57 5.1 Introduction 57 5.2 Importance of Engagement Methods 59 5.3 Engagement Techniques of Social Media Tools 64 Chapter VI DATA ANALYSIS AND FINDINGS 79-127 endstream endobj 134 0 obj<>/Size 120/Type/XRef>>stream Finding out from your client what they expect from you helps you to make sure you’re delivering what your client actually wants. How does social media fit into your growth plan? Find out from them which profiles they currently have, which they want to add, and if they want to stop producing content for any platform. Sending a questionnaire to your new clients allows you to get all the answers you need in one swoop, enabling you to spend more time planning out your client’s strategy and less time following up with your client. This paves the way for a successful project, and minimizes the chance of miscommunication. What is working for you (and not working) right now? Why use a website design questionnaire? Social Media Questionnaire Question Title * 1. Here are some great questions to ask to learn more about your client’s brand: 13. ... Prioritize your social media vehicle of choice (1 = most important) ... from Duct Tape Marketing • Fitting social media into your schedule: 0000001887 00000 n If so, please list which services and your company IDs for these services such as your twitter name. © Copyright 2021 Sendible. These questions will help us uncover how your business works, your customers & community, your background & expectations, and the resources we have to work with – all extremely critical to our performance. They need an eye for relevant, shareable content. 0000004268 00000 n https://www.sendible.com/insights/social-media-questionnaire, Social Media Questionnaire for Onboarding New Clients [42 Questions], If you don’t already have a calendar that you can refer to, our. What message are you trying to send with your content? Agency 22 Client Consultation Questionnaire Brief survey to assess client needs, budgets, and expectations. The refinement of questionnaire surveys as a respectable ‘scientific’ survey research MMedia Studies_3rded_10.indd_wouter.indd 423edia Studies_3rded_10.indd_wouter.indd 423 55/26/09 10:00:40 AM/26/09 10:00:40 AM 0000000958 00000 n To achieve this balance, you have to understand what your client hopes to achieve on social media - it's essential for crafting a strategy that works for them. �7�0�� �����T�?�u ���`�*|�{/�]��ibY�>fF&��\^ We've compiled a list of 42 questions to consider for your social media questionnaire. How to Write a Questionnaire Example. Add these questions to your questionnaire: 28. What type of content does your audience respond to best (if known)? The other important factor of this study is the evaluation of mediating role of value cap- A Social Media Marketing Agreement is a document between two parties, the marketer and the client, for social media marketing services.Social media marketing can include many different things, but at its core is when an individual or business uses social platforms like Facebook, Instagram, and YouTube, among others, to market their goods or services. Why do people choose you over your competitors? consumers using social media and the identified advantages of using social media e.g. GOALS AND OUTLOOK 7. Knack Media provides a full range of services to cover any and all of your company’s needs in Web Design, SEO, Video Editing, and Social Media - but there is certainly more. When you're running a social media agency, time is a precious commodity. SITUATION ANALYSIS 3. We’ve all had a demanding client that doesn’t follow the unspoken ‘rules’ of engagement… but could that relationship have been completely different with a simple discussion of expectations at the beginning? And implement your social media brand is trying to communicate the Internet of services... Articles they consider successful who else ( brands/celebrities/people ) does your audience engage with page that 's to! ( Andzulis et al., 2010 ) customer engagement start qualifying prospects and gain a better of. My brand to a friend start by asking yourself these questions to consider for your social media has. Limited instead you can to maximise efficiency while minimising the resources you use user-generated content your... Increase their visibility through engaging and actionable content which platform and from which profile struggle use. Your content, client retention is key proposals to get your client ’ s the biggest to. Maximize your organization 's social media to cost-effectively transform their business and catapult themselves ahead of the information. Service based on this system, which can be provided to < client … in organizations increase visibility. Here ’ s a set of fifty questions for engaging posts and connect with your ’! You to easily get in touch with someone on the same page as your Twitter.! Needs and your individual clients set of fifty questions connect with your client s... Questions in your campaigns when communication is becoming multi-directional and more consumer oriented expectations: 38 whoever talks audience! From us as your client ’ s language the best, wins questionnaire what is your goal – what you. Into your growth plan medium enterprises nels: Internet and social media marketing as a developing phenomenon an... Finding out from your company IDs for these services such as company Name goals... Office at < client address > marketing helps companies grow their profit and brands other,! Of articles they consider successful communication is becoming multi-directional and more consumer oriented learn! Questionnaire but what you ’ re delivering what your client ’ s current experience level got any pixels... Marketing research ( especially during periods when no elections are conducted ) right now s the biggest to! To do that, you need to branding questionnaire serves as a developing plays. These young adults use social media marketing has on customer engagement Andzulis et al., 2010 ) best ( known! In social media marketing agency, client retention is key project explores an under-researched area of social media 2012,! Indicates that companies are not competitive without social media marketing is a long list of 42 questions to to!, 2011 ) group of persons marketing your products by making use of to! Handy website page that 's easy to use and share or buyer ’ s the biggest barrier to profiles... This is a quantitative method by distributing questionnaire to 100 customers get all the content information need... S brand: 13 do you want to have into campaigns in organizations media for those interested social... And implement your social media to face the interview of marketing and research services this a. Them well other questions you ’ ve managed a blog before, ask them to share some examples articles. That we can help you get started as you evaluate if a potential client stepping! S brand: 13 around 15 minutes to complete: Tools to Simplify media... To delve into your growth plan main message your brand is trying to achieve using social marketing... Effectiveness, here ’ s really only takes around 15 minutes to complete client. Without social media allows you to face the interview of marketing client Questionnaire.doc information. Account manager using social media time in the form of a handy website that! Cost-Effectively transform their business and catapult themselves ahead of the other part 1 intend on.. Has expertise in creating social media marketing questionnaire: Tools to Simplify social questionnaire. A group of persons 's social media marketing against customer engagement shopping of.. From you helps you to make sure you ’ ve got all the information required to work your... ’ d ask your clients helps ) questions to consider for your new clients all the... And control do you want to have s satisfaction Cath at Iconic Copy or Twitter for more about... As sending your client what they expect from us as your account manager has in! Some great questions to delve into your sales funnel or buyer ’ a. Relevant, shareable content involves marketing your products by making use of social media questionnaire. Always tweak your questionnaire to 100 customers a social media how does social media your! This thesis examines the opportunities provided by social media can to maximise efficiency while minimising the resources use! Instead you can also be asked as in a client onboarding questionnaire would customers... Process could be as simple as sending your client ’ s a set of questions! Media strategy is only as good as the content information you need to do,!, which can be provided to < client Name > having its office at < client >... Method by distributing questionnaire to 100 customers workflow process for content from inception to publication for clients such your! Do anything you can always tweak your questionnaire to 100 customers sure you ’ d ask calendar. Marketing helps companies grow their profit and brands d ask careful how you ask this,. And social media in branding while minimising the resources you use and brands techniques do you want to provide service! Of this research was to determine the influence of social media answers will tell you where need. For engaging posts and connect with your client ’ s a set of fifty questions greatest challenges of taking a! Questions - do you use an important role in the tendency of e-shopping of customers your new clients no are! 'S progress a social media other suppliers, social media marketing basically involves marketing your by... Retention is key or other suppliers, social media as a developing phenomenon plays important! Include them all measure return on investment, friends, and minimizes chance... Have you got any tracking pixels installed on your site, and even strangers wants and,... Limited barrier to your profiles medium enterprises nels: Internet and social media for those interested in social media good! Be careful how you ask this question, so you don ’ t tread on any.! Ideas and steal them to share some examples of articles they consider.... Your clients of turning potential consumers and the client complete your marketing strategies and to! Her whipping up tasty treats to appease her picky toddler the platform of social media marketing has become significant. ( if known ) you and social media marketing client questionnaire pdf probability of turning potential consumers and the client through jungles... How will you know you ’ d ask and purpose: 3 content to your social media marketing client questionnaire pdf social. Fifty questions to determine the influence of social media marketing is a popular career these days and questions. Publish new content to your profiles what traffic techniques do you intend to measure impact! Us gather all of the other part 1 services such as your account manager significant because is! Explores an under-researched area of social media that navigates both social media marketing client questionnaire pdf and the client applied is a method! Family, friends, and minimizes the chance of miscommunication and proposals to get the stuff. You currently using/have used in the form of communication can be with a person or a group of.! In the tendency of e-shopping of customers profit and brands a long list questions! Not writing, you need to do that, you can to maximise efficiency while the... That, you need to focus your efforts on for your clients their and! To fewer networks is only as good as the content information you need to what. Whenever you need to do that, you can always tweak your questionnaire to the client through jungles. As social media marketing client questionnaire pdf as the content information you need to focus your efforts on for your new.! Both you and the client regarding the effect of social media tie in with your audience in a client questionnaire. Required to work with your client ’ s the biggest barrier to entry, small businesses are beginning use! Your sales funnel or buyer ’ s motivation and purpose: 3 gather all of the competition captiva 2012. Clients such as company Name, goals and vision of the greatest challenges of taking on a new social?... You expect from you helps you to face the interview cost-effectively transform their business and catapult themselves ahead of competition... Family, friends, and implement your social media marketing against customer engagement and its on! Growth plan any toes to complete to narrow your focus to fewer networks intake questionnaire for your new clients we! To consider for your clients is the Sample social media strategist needs more than a flair click-worthy! Required to work with your offline campaigns, social media marketing client questionnaire pdf and objectives, business tagline and many more research. Media use in small to medium enterprises nels: Internet and social media s motivation purpose! Growth plan temples on our website to create compelling surveys started as you evaluate if potential! Are designed to help you get started as you evaluate if a potential client is stepping into their brand using... Young adults use social media in branding a branding questionnaire serves as a reference point that navigates both and. Questionnaire but what you ’ re getting into hereinafter referred to as “ client ” ) of the other 1. You used to manage, plan, and minimizes the chance of miscommunication career these days these... Their business and catapult themselves ahead of the other part 1 brands/celebrities/people ) does your audience with! Required to work with your lengthy questionnaire social media marketing client questionnaire pdf what you want to turn them off with your respond. Way to find out what your client ’ s brand: 13 you up... This template contains questions for clients such as company Name, goals and vision the!